Shipping Policy.
Fulfillment terms for Kaimotech physical NFC Smart Cards.
1. Digital Products vs Physical Goods
SaaS subscriptions (Explorer, Individual, Professional, Revenue Cloud) and digital products purchased through the platform are delivered instantly via your account dashboard. This shipping policy applies strictly to physical NFC Smart Cards ordered through our network.
2. Processing & Dispatch
All NFC card orders are processed within 2-3 business days. Orders are not shipped or delivered on Sundays or Indian public holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Domestic Delivery (India)
- Standard Delivery: 5-7 business days
- Fulfillment partners: Shiprocket / Delhivery / Bluedart
International Delivery
- Currently, we do not ship NFC cards outside of India. International users may utilize the digital QR features.
3. Shipment Tracking & Damages
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Kaimotech IT Solutions is not liable for any products damaged or lost during shipping. However, if you received your physical card damaged, please contact us immediately to file a claim. Please save all packaging materials and damaged goods.